SMS service has been restored across the platform. We will continue to monitor for any issues.
We are currently investigating a system-wide SMS outage impacting ability to send and receive text messages across the platform. This includes SMS being sent to consumers or SMS authentication challenges to access certain parts of the platform.
This incident affected: Europe Datacenter (Express Storefront, Dealer Admin) and Americas Datacenter (Express Storefront, Roadster APIs, Dealer Admin).